Leading Effectively
Building the skills and confidence to lead people, performance, and change.
A flexible leadership development programme
In-person workshops | Live virtual sessions | Online learning content
Trusted by leaders at:
Why leadership matters at every level
Managers and leaders are at the heart of how organisations function — setting the tone for culture, performance, and engagement. Some do this naturally, whilst many step into leadership roles without structured support or development. They’re expected to lead teams, manage change, resolve conflict, and influence others — often while delivering their own work under pressure.
Leading Effectively is designed to give managers the tools, mindset and confidence to succeed in those roles. It equips them to lead and manage effectively, to engage and motivate others, and to respond with clarity in complex or uncertain situations.
It enables organisations to strengthen team performance, increase engagement, and develop the leadership capacity needed to thrive in demanding environments.
Who’s it for?
This programme is ideal for:
Operational managers, line managers and team leaders
Emerging leaders stepping into formal management roles
Experienced managers looking to refresh or extend their skills
Organisations seeking to strengthen leadership across their organisation
What participants gain
• Practical tools to lead with focus and adaptability
• Confidence to navigate difficult conversations and team challenges
• A stronger ability to engage, develop and motivate others
• Greater impact and influence across the organisation
• Better balance of task, people and team needs
• Strategies for leading change, building culture and managing performance
• Peer learning that supports reflection, challenge and fresh ideas
What our clients say...
Leading Effectively Programme
The central challenge for every manager and leader is to leverage the abilities and enthusiasm of their team members toward the organisation's goals. Effective leadership is key at all levels and plays a crucial role in ensuring the organisation’s success.
This programme covers the essential tools, behaviours and approaches of successful leaders and managers. Below is a ‘pick & mix’ range of topics available that can be completely tailored to suit the needs of your organisation and the experience of your leaders / managers. They can be delivered virtually, face to face or in a hybrid format.
There’s also the option to add coaching calls at the start and / or end of the programme and psychometric assessments such as Clifton Strengths and 360-assessment in Emotional Intelligence.
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Explore the core skills, behaviours and mindset needed to lead teams with clarity, impact and a people-focussed approach.
Challenges & responsibilities of today’s leader / manager
Building culture, values and behaviours
Being an emotionally intelligent leader
Using action-centred leadership to manage the task, build the team and support the individual
Maintaining communication, collaboration, information parity and relationships across on-site, hybrid and remote teams
Building competence and confidence across your team
Developing a flexible leadership style
Delegating to develop, not dumping through despair
Action planning
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Discover practical approaches to building a motivated, engaged team that delivers strong results.
Understanding the benefits of employee engagement on performance and retention
Using twelve practical ways to increase engagement in your team
Ensuring trust, inclusion and a sense of belonging across the team
Using short-term goals to motivate your team, increase ownership and monitor productivity
Holding effective 1:1s that are ‘check-ins’ rather than ‘checking-up’
Providing effective and performance-boosting feedback
Action planning
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Build the confidence and skills to manage difficult conversations and manage performance with clarity, care and effectiveness
Setting clear expectations and providing evidence-based feedback
Managing tricky attitudes and behaviours with a team and colleagues
Building confidence to address performance issues
Following your organisation’s performance management process
Using the amygdala hijack and neuroscience to understand why it is harder to think clearly under pressure
Tips to manage your communication under pressure
Preparing for your own performance management conversation
Action planning
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Strengthen your team’s wellbeing and flexibility with practical strategies for navigating challenge and change.
Understanding wellbeing challenges
Appreciating the business benefit of building wellbeing across your team
Spotting warning signs of poor wellbeing / mental health in individual team members
Feeling confident raising concerns with an employee about their wellbeing or mental health
Building adaptability and agility across the team
Managing thought patterns, perception and beliefs positively
Building your team’s sense of perspective and pragmatism
Increasing wellbeing across your team
Action planning
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Learn practical techniques to influence effectively, communicate with confidence, and connect with different colleagues and stakeholders.
Using WIIFM to better impact your colleagues and stakeholders
Understanding what motivates different people
Using voice and body language techniques to increase your impact and authority
Understanding your preferred influencing style
Connecting better with stakeholders by flexing your influencing style
Maximising the value of pre-meeting meetings and networking
Action planning
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Learn practical approaches to managing change and bringing your team with you through uncertainty and transition.
1. Introduction to Change
•Exploring why teams and organisations change
•Identifying the challenges of a changing workplace
•Understanding our natural responses to change through a practical activity (Back to Back)
•The fight / flight / freeze response to uncertainty and change
•Using the change curve to recognise what we need at different phases of change
•Reviewing how to develop a growth mindset and noticing when we slip into a fixed mindset
•Recognising what’s within our control and where to focus our energy
2. Working Together Through Change
•Responding to change as a team
•Discussing practical ways to support each other during change
•Understanding psychological safety and how it helps us as a team
•Reflecting on psychological safety in our teams – what we do well and what we could Start / Stop / Continue
•Building trust through openness and shared problem-solving
3. Action Planning and Next Steps
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Strengthen your ability to plan strategically, set longer-term goals, and lead your team with purpose and direction.
Understanding what strategy is and why it matters
Using the strategic management process during practical activities
Using PESTLE and SWOT to identify areas where change may be required
Working ‘on the business’ not just ‘in the business’
Setting strategic goals, tactics and objectives to achieve your strategy
Involving your team in setting strategy
Action planning
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Develop practical strategies to improve decision quality, navigate group dynamics, and make disagreement a strength.
What makes some decision-making hard — even when you're good at it?
Recognising the impact of group dynamics and the HIPPO-effect on idea generation and decisions
Exploring common traps: overconfidence, different types of bias, sunk cost fallacy
Introducing system one and system two thinking
Understanding psychological safety and its link to effective decisions
Recognising your own decision-making styles and when it helps / hinders decision making
Introducing a 4-stage model to solve problems and make decisions with others
Developing constructive ways to disagree as part of effective decision-making and problem solving
Action-planning
Focused on Real-World Leadership and Management
Our approach is practical, grounded, and built for the real world of work. We focus on giving managers tools and techniques they can use straight away — to lead more effectively, strengthen their teams, and handle day-to-day challenges with confidence.
Learning is brought to life through highly interactive sessions, relatable scenarios, and examples drawn from participants’ own contexts. Each session combines clear input with discussion, peer learning, and hands-on tools that are immediately applicable in the role.
Our online learning hub complements the workshops with TED Talks, videos, book suggestions, and optional deeper dives into key topics — supporting ongoing learning in a flexible, accessible way.
Flexible delivery, designed for real-world demands
Today’s leaders and managers are balancing high workloads and shifting priorities.
That’s why Leading Effectively is built to flex around your organisation’s needs, ensuring both quality and impact.
In-person workshops
Bring people together for high-impact, practical learning in a collaborative setting. Ideal for focused discussion, shared insight, and stronger connections across teams.
Live virtual sessions
Engaging, facilitator-led sessions delivered online. Interactive, focused, and designed to encourage full participation from any location.
Online learning hub
Support learning between sessions or beyond the core programme with access to digital resources and optional modules to deepen key topics.
Leadership diagnostics
Use tools including 360 feedback or strengths-based psychometrics to provide increase self-awareness and spark focused development conversations.
1:1 leadership coaching
Personalised coaching to embed learning, build confidence and support individual development. Delivered virtually for maximum flexibility.
Email Support
Ongoing email support from your trainer for 12 months after completing the programme for those who’d like it.
