Leadership Skills Training for Managers

Explore the core skills, behaviours and mindset needed to lead teams with clarity, impact and a people-focussed approach.

• Challenges & responsibilities of today’s leader / manager

• Building culture, values and behaviours

• Being an emotionally intelligent leader

• Using action-centred leadership to manage the task, build the team and support the individual

• Maintaining communication, collaboration, information parity and relationships across on-site, hybrid and remote teams

• Building competence and confidence across your team

• Developing a flexible leadership style

• Delegating to develop, not dumping through despair

• Action planning

Discover practical approaches to building a motivated, engaged team that delivers strong results.

• Understanding the benefits of employee engagement on performance and retention

• Using twelve practical ways to increase engagement in your team

• Ensuring trust, inclusion and a sense of belonging across the team

• Using short-term goals to motivate your team, increase ownership and monitor productivity

• Holding effective 1:1s that are ‘check-ins’ rather than ‘checking-up’

• Providing effective and performance-boosting feedback

• Action planning

Build the confidence and skills to manage difficult conversations and manage performance with clarity, care and effectiveness

• Setting clear expectations and providing evidence-based feedback

• Managing tricky attitudes and behaviours with a team and colleagues

• Building confidence to address performance issues

• Following your organisation’s performance management process

• Using the amygdala hijack and neuroscience to understand why it is harder to think clearly under pressure

• Tips to manage your communication under pressure

• Preparing for your own performance management conversation

• Action planning

Strengthen your team’s wellbeing and flexibility with practical strategies for navigating challenge and change.

• Understanding wellbeing challenges

• Appreciating the business benefit of building wellbeing across your team

• Spotting warning signs of poor wellbeing / mental health in individual team members

• Feeling confident raising concerns with an employee about their wellbeing or mental health

• Building adaptability and agility across the team

• Managing thought patterns, perception and beliefs positively

• Building your team’s sense of perspective and pragmatism

• Increasing wellbeing across your team

• Action planning

Learn practical techniques to influence effectively, communicate with confidence, and connect with different colleagues and stakeholders.

• Using WIIFM to better impact your colleagues and stakeholders

• Understanding what motivates different people 

• Using voice and body language techniques to increase your impact and authority

• Understanding your preferred influencing style

• Connecting better with stakeholders by flexing your influencing style 

• Maximising the value of pre-meeting meetings and networking

• Action planning

Learn practical approaches to managing change and bringing your team with you through uncertainty and transition.

• Exploring the drivers of organisational and team change

• Noticing typical reactions to uncertainty and disruption

• Understanding the fight, flight and freeze response in periods of change

• Using the change curve to recognise how people move through change

• Building a growth mindset when facing new challenges

• Directing attention towards what you can influence and control

• Working together as a team to navigate change effectively

• Encouraging psychological safety and trust within the team

• Action planning

Strengthen your ability to plan strategically, set longer-term goals, and lead your team with purpose and direction.

• Understanding what strategy is and why it matters

• Using the strategic management process during practical activities

• Using PESTLE and SWOT to identify areas where change may be required

• Working ‘on the business’ not just ‘in the business’

• Setting strategic goals, tactics and objectives to achieve your strategy

• Involving your team in setting strategy

• Action planning

Develop practical strategies to improve decision quality, navigate group dynamics, and make disagreement a strength.

• What makes some decision-making hard — even when you're good at it?

• Recognising the impact of group dynamics and the HIPPO-effect on idea generation and decisions

• Exploring common traps: overconfidence, different types of bias, sunk cost fallacy

• Introducing system one and system two thinking

• Understanding psychological safety and its link to effective decisions

• Recognising your own decision-making styles and when it helps / hinders decision making

• Introducing a 4-stage model to solve problems and make decisions with others

• Developing constructive ways to disagree as part of effective decision-making and problem solving

• Action-planning