Privacy Policy
Kate Jennings Coaching Limited
Last updated: 04/03/26
1. Who We Are
Kate Jennings Coaching Limited (“we”, “us”, “our”) is a leadership development and executive coaching consultancy registered in England and Wales.
Company Number: 06810718
Registered Office: 67 Conduit Road, Stamford, Lincolnshire, PE9 1QL
Telephone: 07702 050263
We are registered with the Information Commissioner’s Office (ICO), registration number Z2285104.
For the purposes of UK data protection law, we are the Data Controller of your personal data.
2. The Information We Collect
We may collect and process the following categories of personal data:
Information you provide directly
Name
Email address
Telephone number
Organisation name
Information submitted via contact or booking forms
Correspondence with us
Billing and invoicing details
Client information
Where you engage our services, we may process:
Contact information
Coaching notes
Assessment or psychometric results
Contractual documentation
Information collected automatically
When you visit our website, we may collect:
IP address
Device and browser information
Pages visited and time spent
Referral source
This is collected via cookies and tracking technologies, including Google Analytics, Google Ads, Meta (Facebook) Pixel, HubSpot and Hotjar.
3. How We Use Your Information
We use personal data to:
Respond to enquiries
Deliver leadership development programmes and coaching
Manage client relationships
Issue invoices and maintain financial records
Improve our website and services
Send relevant professional communications
Deliver advertising and measure its effectiveness
4. Lawful Basis for Processing
We rely on the following lawful bases under UK GDPR:
Contract – where processing is necessary to deliver agreed services.
Legitimate Interests – to respond to enquiries, maintain professional relationships and provide relevant business communications.
Legal Obligation – to comply with tax and accounting requirements.
Consent – for non-essential cookies and certain advertising activities.
Where consent is required, you may withdraw it at any time.
5. Marketing Communications
We may contact you with relevant professional information where:
You have made an enquiry;
You are a current or former client; or
We believe there is a legitimate professional interest in contacting you.
We do not purchase marketing lists.
Every marketing communication includes the option to unsubscribe.
6. Cookies, Analytics and Advertising
We use cookies and similar technologies to understand website usage and deliver relevant advertising.
These include:
Google Analytics 4
Google Ads (including remarketing and audience features)
Meta (Facebook) Pixel (including advanced matching)
HubSpot tracking technologies
Hotjar session analysis tools
Google and other third-party vendors may use cookies to serve ads based on previous visits to this website.
You can manage advertising preferences through:
Google Ads Settings: https://adssettings.google.com
Meta Ad Preferences: https://www.facebook.com/adpreferences
Non-essential cookies are only placed with your consent via our cookie banner.
Further details are provided in our Cookie Policy.
7. Data Sharing and Third-Party Processors
We may share personal data with carefully selected third-party service providers who support our business operations. These providers act as Data Processors and process personal data only on our documented instructions and under contractual obligations that safeguard your data.
These may include:
HubSpot – Customer relationship management and marketing platform
Google – Analytics and advertising services - Google Privacy Policy
Meta Platforms Inc. – Advertising and remarketing services
Hotjar Ltd – Website analytics and behaviour insights
Prospect Global Ltd (trading as Sopro) – Digital marketing services
Prospect Global Ltd (Company No. 09648733) is registered with the Information Commissioner’s Office (Registration No. ZA346877). Further information can be found at https://sopro.io. Their Data Protection Officer can be contacted at dpo@sopro.io.
Where third-party providers process personal data on our behalf, we ensure appropriate contractual safeguards are in place in accordance with UK data protection law.
We do not sell personal data
8. International Data Transfers
Some of our service providers are headquartered outside the United Kingdom.
Where personal data is transferred internationally, appropriate safeguards are in place, including Standard Contractual Clauses and other legally recognised transfer mechanisms in accordance with UK data protection law.
9. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected.
In practice:
Enquiry data is retained while discussions are ongoing.
Client records are retained for the duration of the relationship and for a reasonable period thereafter for legal and regulatory purposes.
Financial records are retained in accordance with statutory requirements.
Marketing data is retained until you unsubscribe or object.
We do not retain personal data longer than necessary.
10. Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration or destruction.
11. Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure where appropriate
Restrict or object to processing
Withdraw consent
Lodge a complaint with the Information Commissioner’s Office
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.ico.org.uk
12. Children’s Data
Our services are intended for adults in professional contexts. We do not knowingly collect personal data from children.
13. Contact
If you have any questions regarding this Privacy Policy or how your data is handled, please contact:
Kate Jennings Coaching Limited
67 Conduit Road
Stamford
Lincolnshire
PE9 1QL